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If you have
never been a member of
the AAW, click
HERE to join. |
If you are a current or
past AAW member (even if your membership has expired), use
one
of the logon methods below. See the logon FAQs
at the bottom of this page. |
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Logon FAQ
- What if I don't know my member number?
Your member number is on the mailing label of your American Woodturner journal. If you cannot locate
your member number, please see FAQ #2 and #3 below.
- What if I don't know or don't remember my
password?
You can submit your email address using the RED box above. You should then receive your member
number/logon and password through an email (usually within 10 -15 minutes). If your email address does not match the one we have on file, you will be
notified of the error in your personal records, along with further instructions (see
FAQ
#3 below).
- What if I don't receive the email or my email address has
changed?
Try your current email in the RED box in the above right area.
If the email does not match the one we have on file, you can call the AAW offices at (651) 484-9094
and they will help change the email address you have on file. You can then
return to this page and enter that email address in the RED box.
Most people receive our email response within 15 minutes. Some mail services are slower. Some email services may reject automated response emails like ours.
We know at this time that if your email is @cox.net, you will most likely not receive our email response. Regardless of your email service, please continue to follow the process described above.
Another possibility is that our mail to you may may be intercepted by your service provider or your email program's junk (SPAM) email filter. If you have a junk email-box or folder, check it for our email containing your password and membership number.
If your email does not arrive within 24 hours, contact the AAW offices at (651) 484-9094 so they can provide your password and logon information over the phone.
- Will the AAW just give me my logon and password over the
phone?
The normal process is ... AAW will confirm or update your email onto the web site. Then
you will be able to request your logon and password from this page (the red box above).
People often reuse passwords for other accounts and processes.
Because of this, AAW staff cannot see and does not have access to your
password. If your email has changed or you
do not receive your password and logon within a reasonable time, you
should call the AAW offices at (651)
484-9094 and they will help you with this issue (see FAQ #3 above
for more info).
Note: If your email was returned to the AAW mailbox as undeliverable, the AAW
will receive a copy of the original email with an undeliverable notice.
In these cases, the notice contains your password and AAW will be able
to provide your password to you over the phone. This will most
likely apply to email accounts of @cox.net, although there are other
occasions where this may happen.
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